The stack of medical bills arrives weeks after your accident, filled with codes, abbreviations, and charges that seem to bear no relation to the actual care you received. One aspirin appears to cost $15, and you’re being billed for services you don’t remember receiving. Understanding these confusing documents matters because they form the foundation of your economic damages in an injury claim, and errors in medical billing are surprisingly common.
Our friends at Disparti Law Group discuss how medical billing confusion often leads accident victims to overlook errors or fail to properly document their expenses. A rideshare accident lawyer can help review medical bills for accuracy and organize them effectively to support your claim for full compensation.
The Basic Structure Of Medical Bills
Hospital bills typically come in two parts: the itemized statement showing every service and supply provided, and the summary statement showing total charges, insurance payments, and your remaining balance. Both documents contain important information for your injury claim.
The itemized statement lists every procedure, medication, supply, and service with corresponding charges. This detailed breakdown allows you to verify what you were actually charged for and identify duplicate charges or services you didn’t receive.
Summary statements show how insurance processed the bill, what they paid, what they denied, and what balance remains your responsibility. These summaries reveal important information about insurance coverage and out-of-pocket costs.
Understanding CPT And HCPCS Codes
Current Procedural Terminology (CPT) codes identify medical procedures and services. These five-digit numeric codes standardize how providers bill for everything from office visits to complex surgeries. Understanding the codes on your bills helps verify you’re being charged for services you actually received.
Healthcare Common Procedure Coding System (HCPCS) codes cover medical equipment, supplies, and services not included in CPT codes. These alphanumeric codes appear on bills for items like wheelchairs, ambulance transport, or durable medical equipment.
You can look up CPT and HCPCS codes online to understand what services they represent. If codes on your bill don’t match the treatment you remember receiving, that’s a red flag warranting investigation.
ICD Diagnosis Codes Explain Why Treatment Was Necessary
International Classification of Diseases (ICD) codes identify your diagnoses and explain why specific treatments were medically necessary. These codes link your injuries to the treatment you received, which becomes important in proving accident-related medical expenses.
ICD-10 codes currently in use contain up to seven characters and provide detailed information about your condition. For injury claims, these codes should specifically reference traumatic injuries and accident-related conditions.
Diagnosis codes that reference pre-existing conditions or unrelated health issues can create problems in injury claims. Insurance companies use these codes to argue that treatment addressed pre-existing problems rather than accident injuries.
Common Billing Line Items And What They Mean
Facility fees cover the cost of using the hospital or medical facility itself, separate from physician charges. These fees often appear surprisingly high and can shock patients who don’t realize they’re paying for the space and resources, not just doctor time.
Professional fees compensate physicians, surgeons, and other medical providers for their services. You’ll see separate bills from the facility and from each doctor who treated you, which explains why one emergency room visit generates multiple bills.
Supply charges itemize everything from bandages to surgical instruments. Hospitals mark up these supplies significantly, sometimes charging many times what the items cost in retail settings. While the markups seem excessive, they’re standard practice in medical billing.
Why Charges Seem So High
Hospital chargemaster prices represent the facility’s standard charges before insurance negotiations. These listed prices are often two to ten times what insurance companies actually pay after their negotiated discounts.
When reviewing bills, you’ll see the billed amount, the allowed amount (what insurance agreed to pay), and the adjustment (the difference written off). Understanding these columns shows that the scary initial charges usually get reduced substantially.
For accident victims without health insurance, these full chargemaster rates become important because that’s what you can claim as damages even if providers later reduce what you actually pay.
Identifying Billing Errors
Common medical billing mistakes include:
- Duplicate charges for the same service
- Upcoding (billing for more expensive services than provided)
- Unbundling (separately charging for services that should be billed together)
- Charges for cancelled procedures or services not rendered
- Incorrect quantities (being charged for three doses when you received one)
- Balance billing when your insurance should have covered more
Carefully comparing itemized bills to your medical records helps identify these errors. If charges don’t match the care you remember receiving or what’s documented in your records, question them.
The Explanation Of Benefits Is Not A Bill
Your insurance company’s Explanation of Benefits (EOB) shows how they processed claims but isn’t a bill. The EOB indicates what the provider charged, what the insurance allowed, what they paid, and what you owe.
EOBs contain important information about deductibles, copays, and coinsurance that affect your out-of-pocket costs. These documents help you verify that insurance paid correctly and that providers aren’t billing you for amounts insurance should have covered.
Keeping EOBs organized alongside corresponding bills allows you to verify that the amounts you’re being billed match what the EOB indicates you owe.
Out-of-Pocket Costs Vs. Total Medical Expenses
Your injury claim can include total medical expenses, not just what you personally paid. Even amounts insurance covered or providers wrote off can be claimed as economic damages in many jurisdictions.
The difference between billed charges and what was actually paid matters for settlement purposes. Some states allow recovery of the full billed amount, while others limit recovery to amounts actually paid or the reasonable value of services.
Tracking both the full charges and your actual out-of-pocket costs provides complete documentation of medical damages. Your attorney can determine which figure to use based on your state’s laws and case strategy.
Organizing Bills For Your Claim
Create a spreadsheet tracking each medical provider, service date, billed amount, insurance payment, and balance due. This organized record makes it easy to calculate total medical expenses and identify missing bills or duplicate charges.
Keep all original bills, EOBs, and payment receipts in a dedicated file. These documents prove your damages and might be needed years later if your case goes to trial. Digital backups provide additional protection against lost documents.
Separate accident-related medical bills from other healthcare expenses. Insurance companies will scrutinize your medical costs, and clear organization helps prove which expenses resulted from the accident rather than unrelated health issues.
Handling Collection Notices
Medical bills often go to collections while your injury claim is pending. Communicate with collectors, explain you have a pending claim, and ask them to wait for settlement. Most collectors prefer waiting for guaranteed payment over aggressive collection efforts.
Some medical providers work on liens, agreeing to wait for payment until your case settles. Letter of protection arrangements allow you to receive treatment with payment guaranteed from your eventual settlement rather than requiring upfront payment.
Never ignore collection notices completely, as this damages your credit. Stay in communication with providers and collectors, keeping them informed about your claim status.
Negotiating Medical Bills
Medical bills are often negotiable, especially when you’re paying out of pocket. Providers frequently accept less than full charges, particularly when offered prompt payment or when bills have been outstanding for months.
After your injury case settles, your attorney typically negotiates final payment amounts with medical providers who have liens. These negotiations can reduce what you owe, increasing your net recovery from the settlement.
The Relationship Between Bills And Settlement Value
Accurate medical billing documentation directly affects your settlement value. Higher documented medical expenses generally correlate with higher overall settlement offers because they indicate injury severity.
However, grossly inflated or questionable charges can hurt your credibility. Insurance companies investigate medical bills and challenge excessive charges or services that seem unnecessary for treating your injuries.
Getting Help With Medical Billing Issues
Medical billing is deliberately complicated, using terminology and codes most people don’t understand. This complexity creates opportunities for errors that can cost you money or undermine your injury claim.
If you’re overwhelmed by medical bills from your accident, concerned about billing errors, or need help organizing medical expenses for your injury claim, reach out to discuss how to properly document your medical damages and address billing problems that might affect your recovery.